Clinical and Laboratory Standards Institute document GP35-P–Development and Use of Quality Indicators for Process Improvement and Monitoring of Laboratory Quality; Proposed Guideline provides guidance on development of quality indicators and their use in the medical laboratory. These indicators include measures developed in a single laboratory for local use and indicators developed by other organizations and national bodies. The document includes criteria for development of quantitative, ordinal, and qualitative indicators; it also includes procedures for gathering data, presenting and interpreting results, monitoring performance over time, and comparing performance with other laboratories or national norms.
CLSI GP35-P
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Development and Use of Quality Indicators for Process Improvement and Monitoring of Laboratory Quality; Proposed Guideline, GP35P
Clinical and Laboratory Standards Institute , 02/01/2009